Terms of Service

By signing up, paying for, or using EmergencyQR (the “Service”), you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old to create an account. You may create a profile for a minor or dependent only as their legal guardian.

EmergencyQR generates a unique QR code that, when scanned, shows emergency information to a bystander (limited subset) or to a medical professional (full subset, OTP-verified).

EmergencyQR is NOT a substitute for emergency services, medical advice, diagnosis, or treatment. Always call 108 (ambulance), 100 (police), or 101 (fire) in an emergency. The first-aid summaries on this site are general guidance, not training. If you need medical advice, consult a qualified doctor.

• Your account is tied to your mobile number. Keep your phone secure — anyone with access to your OTP can sign in.
• One account per person. Do not share or sell accounts.
• You are responsible for the accuracy of information on your profile.
• You may delete your account from Settings at any time. Your QR stops working immediately.

The Service is offered for a one-time fee of ₹100 (Indian rupees), inclusive of applicable taxes unless otherwise stated. Payment is processed by Razorpay; their terms apply to your payment.

Once paid and your QR is generated, the fee is non-refundable, except as required by Indian consumer-protection law. [LAWYER REVIEW — refund clause under Consumer Protection Act 2019]

You are responsible for entering accurate, complete, and up-to-date information — blood group, allergies, medications, emergency contacts, medical documents, etc. EmergencyQR cannot verify the accuracy of what you submit.

Inaccurate or outdated information shown to a bystander or medical professional could result in incorrect treatment. You agree to keep your profile current, especially after any change in your medical history, medications, or emergency contacts.

If you scan someone else's QR:

• You agree to use the information solely to assist them in an emergency.
• You will not record, photograph, or share their personal, medical, or contact information beyond what is necessary to help them.
• If you choose the Medical Professional gate, you confirm you are a licensed medical professional or paramedical staff acting in your professional capacity.
• All scans are logged with your phone number, IP address, and user agent. Misuse may result in legal action.

You agree not to:

• Upload another person's data without authorisation.
• Use the Service for unlawful purposes, fraud, or harassment.
• Attempt to bypass authentication, OTP verification, or access controls.
• Probe, scan, or test the vulnerability of our systems without written consent. Responsible disclosure is welcome — security@emergencyqr.in.
• Resell, sublicense, or commercially exploit the Service.
• Use automated means to scrape, harvest, or replicate data from the Service.

The Service — including software, design, content, logos, and first-aid guides as compiled — is owned by [OPERATING ENTITY NAME — TBD]. You retain ownership of the data you upload (medical info, contacts, documents). By using the Service you grant us a non-exclusive licence to host and process that data solely to provide the Service.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT YOUR QR WILL BE READABLE BY EVERY SCANNER OR IN EVERY ENVIRONMENT (DAMAGE TO STICKER, POOR LIGHT, OBSOLETE SCANNER, BLOCKED INTERNET ACCESS, ETC).

WE DO NOT WARRANT THE ACCURACY OF FIRST-AID CONTENT, WHICH IS GENERAL EDUCATIONAL MATERIAL ONLY. WE DO NOT GUARANTEE SMS DELIVERY, AS DELIVERY DEPENDS ON THIRD-PARTY CARRIERS AND NETWORK CONDITIONS.

TO THE MAXIMUM EXTENT PERMITTED BY INDIAN LAW, EMERGENCYQR's TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEE YOU PAID FOR THE SERVICE OR (B) ₹500.

WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING (WITHOUT LIMITATION) HARM RESULTING FROM RELIANCE ON INFORMATION SHOWN VIA A QR SCAN, DELAYS OR FAILURES IN SMS DELIVERY, OR UNAUTHORISED ACCESS TO YOUR ACCOUNT NOT CAUSED BY OUR NEGLIGENCE. [LAWYER REVIEW — life-critical use case may limit enforceability of damage caps]

You agree to indemnify and hold EmergencyQR harmless from any claim, loss, or damage arising out of (a) your breach of these Terms, (b) inaccurate information you submitted, or (c) misuse of the Service by anyone using your account.

You may terminate your account anytime from Settings. We may suspend or terminate your account if you breach these Terms, including but not limited to fraud, misuse, or abuse. We will give reasonable notice unless immediate action is necessary.

These Terms are governed by the laws of India. Disputes will be subject to the exclusive jurisdiction of the courts in [CITY — TBD], India. [LAWYER REVIEW — arbitration clause may be preferred for consumer disputes]

We may update these Terms from time to time. Material changes will be communicated 30 days in advance. Continued use of the Service after the effective date constitutes acceptance.

Questions about these Terms: support@emergencyqr.in

Registered office: [OPERATING ENTITY ADDRESS — TBD]